Cancellation Policy

Kindly note the Cancellation Charges follows (charges in addition to the Airlines / Hotels Cancellation charges):

In case of cancelation, various charges are implementable depending upon the nature of services to be canceled.

Cancellation charges of the flight tickets may vary as per the policies the airlines. Apart from the airline’s cancellation charges, Neptunenext.com levies negligible amount of Rs. 50 per passenger/per sector for domestic and Rs.250 per passenger/per sector for international air tickets as cancellation service charges.For Domestic Hotel cancellation charges are Rs. 50 per booking and Rs. 250 for international hotel booking.In case of special fares and other specific situations, fares are non-refundable.In case of cancelation, various charges are implementable depending upon the nature of services to be canceled.

In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don't entertain any cancelation request. Flight tickets cancelation charges vary as per the cancellation and refund policy of the particular airlines. Therefore, before booking tickets, understand the terms and conditions of airlines.

All refunds will be processed with in 7-10 business days.